Frequently Asked Questions: Junk Removal Services in Georgia

If you’re looking for answers about our junk removal services, you’ve come to the right place. Read on for answers to some of the most frequently asked questions we receive. Still can’t find what you’re looking for? Give us a call at 470-280-2969 or chat with us.

Dump The Junk is not a non-profit, so no, our junk hauling services are not free. Our junk removal prices are based on volume, as well as other factors like transportation costs, disposal fees, recycling fees, and labor. In addition to all those costs, we also take the proper training of our staff very seriously. When you hire us for a junk removal job, you can rest assured that it will be completed in a timely, safe, and professional manner. 

There’s a reason our clients choose Dump The Junk: We make it easy and convenient to get rid of stuff! We relieve you of the hassle of loading up, hauling away, and properly disposing of your junk, not to mention the research to ensure you’re disposing of items properly. Our services are not free, but we have many happy customers who can attest that our junk removal services are well worth the cost.

No, we DO NOT buy junk cars, tow vehicles of any kind, or sell car parts. If you have a junk car you’d like to get rid of, there are a number of options. We recommend searching for “junk car removal” in your area or reaching out to a charity organization that accepts car donations. There are several to choose from, including Vehicles for Veterans, Atlanta Humane Society, and Habitat for Humanity.

In general, we are not a moving company. However, if there are a few items that needs to be hauled or delivered from one location to the other in the local area, we can help you. If you need a moving company, we highly recommend Bill Powell or Triumph Relocation Specialists. We used Bill personally and have referred multiple customers to Triumph.

Yes, we haul appliances! If you need to get rid of a broken appliance or just want your old household appliances out of the way so you can upgrade to new models, Dump The Junk is here to help. Many household appliances require specialized disposal due to chemicals like refrigerant, and we know how to dispose of them properly. We can pick up most household appliances, including refrigerators, freezers, dishwashers, ovens, stoves, ranges, washing machines, and dryers.

We also offer general junk removal services to help you get your kitchen organized, whether you need a pantry cleanout, small appliance disposal, or a full kitchen cabinet clearout to prep for a renovation. If you’re planning to install new countertops or cabinetry, we can assist with removing them as well as hauling them away.

Please don’t. We do not accept drop-offs of junk, trash, or donations. Our valet junk removal service comes to you, removes the junk from your home or business, and hauls it away to be properly disposed of at a landfill, recycling center, or donation center. 

Some of our favorite charitable organizations that accept donations and that we donate items to are No Longer Bound, The Place of Forsyth, and Thrift It Atlanta, but remember that they only accept donations of certain items and must be in good condition. You can’t just dump a load of junk at a donation center and expect them to sort through everything to find the usable items. If you have a load of unwanted items to get rid of, call us because we make the whole process hassle-free! We not only come to your location, load up the junk, and haul it away, but also assess the items and donate or dispose of them properly, so it frees up more of your time.

Yes, we will donate items if they are in good condition and accepted by local donation centers. Any items that are not in good condition will be disposed of at the dump or recycling center as appropriate. 


One of the most common reasons that people don’t deal with their junk is due to guilt. There may be feelings of guilt for buying things that weren’t needed, for getting rid of gifts or inherited items from loved ones, for being “wasteful,” due to environmental concerns, or a combination of all of the above. When you hire Dump The Junk, you can rest easy knowing that we will divert suitable items from the landfill for recycling or donation. Reclaim your space guilt-free and don’t let the junk take up space in your home or mind any longer.

Normally, the unwanted items go directly to a recycling center, a local charity for donation, or a landfill transfer station. There are times when we will sell items, but only when we’ve clearly communicated that to the customer.

No, we provide quick, convenient, and free estimates with no strings attached! Call us at 470-280-2969 to discuss your project and get an estimate by phone. Our junk removal pricing is volume-based, so our crew will finalize the total price in person at the time of service.

We prefer to schedule junk pickups at least 24 hours in advance. However, if you have an urgent need, please feel free to give us a call; we may be able to accommodate you.

At Dump The Junk, we are proud to serve clients throughout north metro Atlanta, including Cumming, Suwanee, Buford, Johns Creek, Alpharetta, Milton, and Dawsonville. Not sure if you’re in our junk hauling area? Give us a call or check out our service area map.

No, we do not offer dumpster rentals at this time. We are a valet junk removal service that will come to your home or place of business, load up junk and other unwanted items, and haul it away.

We calculate our prices to account for labor, transportation, and disposal costs while also providing the best possible value to our clients. Our pricing is volume-based and we normally do not offer discounts. Check out our testimonials to see what our many satisfied customers have to say — we think you’ll find our services worth every penny!

We accept checks, cash, Zelle, Venmo, Cash App, and credit cards for payment. The amount is calculated at the end of the job based on how much space the junk takes up in our truck, as well as other factors like paint, tires, and other recycling fees. 

If you’re wondering how to get rid of a bulky item that cannot be donated in north metro Atlanta, call Dump The Junk! We can pick up your mattress, sofa, or other large item that you want to get rid of, ensuring a seamless, convenient experience. 

Yes, we do eviction cleanouts and junk pickups. If you need to clear a rental property after an eviction, call us for a fast, thorough, and professional job. We can help you get your apartment, investment property, or Airbnb emptied out ASAP and back on the market.

Yes, we do whole-house and estate cleanouts. Whether you are downsizing, settling the estate of a deceased family member, or are an investor who needs to empty out a new acquisition, we can help you clear out the junk and get that property ready for sale.

Yes, we can remove junk from a hoarding situation. We know these situations are sensitive for all involved, and you can trust us to provide thorough, respectful hoarding junk removal no matter what the circumstances.

Tipping is not necessary, as we strive to deliver the highest quality of service no matter what. However, if you would like to thank our team for their hard work, you can certainly offer a tip. How much should you tip a junk hauler? That’s up to you, but 10% to 20% of the total cost of the job is standard.  

We currently have two trucks; Haullis is our newest addition to our fleet. It has one of the larger steel dumpster boxes in the industry, at 20 cubic yards. That’s equivalent to 10-11 large pickup trucks full of junk. It’s 25% larger than the standard size of junk removal trucks, but the cost is not 25% more than what most junk removal companies charge. Haully is Haullis’ sister truck and is the standard size junk removal truck, coming in at ~15 cubic yards or equal to 6-7 pickup trucks full of junk. 

Don't see your question in the FAQ?